Terms & Conditions
Introduction
Welcome to T. Renee' Smith.com and TheCEO.LifeĀ® (collectively, "the Website"). These Terms and Conditions apply to all websites, products, and services offered by T. Renee' Smith, TheCEO.LifeĀ®, and any affiliated brands or companies that we may introduce in the future (collectively referred to as "our brands").Ā
By accessing or using our Website or any of our brands' websites, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our Website, services, or any of our affiliated brands' offerings.
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Definitions
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"Company," "we," "us," or "our" refers to T. Renee' Smith, TheCEO.LifeĀ®, and any current or future affiliated brands or companies.
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"Customer," "you," or "your" refers to the person or entity accessing or using the Website or any of our brands' websites, products, or services.
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"Products" refers to any goods or services offered on the Website or through any of our affiliated brands.
"Website" refers to T. Renee' Smith.com, TheCEO.LifeĀ®, and any other websites operated by our current or future affiliated brands.
User Accounts
You may be required to create an account to access certain features of our Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account1.
Payment Options
We accept all major credit cards, PayPal, and Google Pay. Your credit card will be charged on the day you place your order. We reserve the right to change payment methods at any time.
Payment Plans
For eligible products and programs, we offer payment plan options. Subsequent payments are automatically debited every 30 days until the balance is paid, unless stated otherwise on the program page.
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Refund Policy
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Online Courses, Products, and Programs -Ā We offer a 30-day, 100% money-back guarantee for downloadable online programs. To qualify for a refund, you must show that you completed all assignments within 30 days of purchase.
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Individual and Group Coaching ProgramsĀ - Enrollment in coaching and mentoring programs constitutes a non-cancellable agreement. No refunds or cancellations are permitted.
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Physical ProductsĀ - Physical products are non-refundable, except in cases of damage or defect. Claims must be made within 5 days of receipt.
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Monthly Subscription ProgramsĀ - No refunds are offered for monthly subscription programs. You may cancel your subscription at any time through our customer portal.
Shipping and Taxes
Applicable sales tax will be charged based on the shipping destination. Shipping charges use standard rates for domestic and international shipping.
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Intellectual Property
All content on this Website, including text, graphics, logos, and software, is the property of the Company and protected by copyright laws.
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Limitation of Liability
To the fullest extent permitted by law, the Company's total liability for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Website or $500, whichever is greater.
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Disclaimer of Warranties
The Website and all products and services are provided "as is" without any warranty, express or implied. We do not guarantee that the Website will be error-free or uninterrupted.
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Indemnification
You agree to indemnify and hold the Company harmless from any claims, losses, or damages, including legal fees, resulting from your violation of these Terms or your use of the Website.
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Dispute Resolution
Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall take place in Georgia and the laws of Georgia shall apply.
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Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.
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Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
For questions about these Terms,
please contact us atĀ
For questions about these Terms,
please contact us atĀ
By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.